Original 10 In 1 Modular Metal Raised Garden Bed Kit

Good product that I was having a hard time obtaining from the UK, as the brand is US based.
However, it is a completely lonely experience to purchase through this shop. I had a question about the product that I wanted to have answered before committing to buy. There is a US number to call for customer service and there is no way to get through to anyone. You call the number and immediately you start listening to music and nothing happens. Then, I sent an email to their customer service and no one ever replied. This has now been more than a month since I emailed.
I decided to commit and buy without having my questions answered. I am happy with the product. However, and because it is quite an expensive purchase, I was very, very concerned that, if something went wrong (for example, damaged product on arrival, defective or missing parts) how the hell would I speak with someone to sort my problem out? I purchased this product from this shop, for the simple reason they are currently the only stockists in the UK. If there was another shop, even more expensive, I would not hesitate to buy somewhere else.
I find it quite shocking that today an online shop can run completely silently with no customer service.

I was thrilled to purchase the 10:1 raised beds. They are everything I was hoping for. Beautiful, easy to assemble, high quality. I haven't filled them - it's winter here - but they are ready and waiting for my growing season to begin. They're a beautiful addition to my garden and I'm excited to use them for my next growing season.